Vyzo BD

Privacy Policy

Last Updated: August 2026

At Vyzo BD, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and share your data when you visit or make a purchase from our website.

1. Information We Collect

We collect information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.

  • Personal Info: Name, email address, phone number, shipping and billing addresses.
  • Payment Info: We process payments securely; however, we do not store your direct credit card numbers.
  • Device Data: IP address, browser type, operating system, and pages visited (collected automatically).

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To fulfill and manage your orders, payments, and returns.
  • To deliver administrative information to you regarding products or changes to our terms.
  • To send marketing and promotional communications (you can opt-out at any time).
  • To improve our website functionality and user experience.

3. Cookies and Tracking

We use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

4. Data Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., delivery partners like Pathao/RedX).

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

You have the right to review, change, or terminate your account at any time. If you would like to request access to, correct, or delete the personal information we have collected from you, please submit a request to our support email.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) via the following channels: