Vyzo BD

Return & Refund Policy

Last Updated: August 2026

At Vyzo BD, customer satisfaction is our priority. Please review our guidelines below regarding returns, refunds, and cancellations.

1. Return Eligibility

You can request a return if:

  • You receive a damaged product.
  • You receive the wrong product.
  • The product has a manufacturing defect.

Return requests must be made within 3 days of receiving the product.

2. Non-Returnable Items

We do not accept returns if:

  • You change your mind after purchase.
  • The product has been used or damaged by the customer.
  • The product is returned without its original packaging.

3. Refund Policy

Once the returned product is inspected and approved, your refund or replacement will be processed promptly.

4. Return Shipping

Our Mistake: If the mistake is from our side (wrong or damaged product), Vyzo BD will bear the return shipping cost.

Other Reasons: If the return is due to reasons not caused by us, the customer will be responsible for the return shipping cost.

5. Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

6. Contact Us

For any return or refund request, please contact our support team:

support@vyzobd.com
+8801622862227